Our products are built with greatest care out of high grade components and they are tested intensively before shipment. In case that any kind of defect occurs despite these efforts, we kindly ask you to contact us directly. We will our very best to get your product running again immediately.

 

We can react in time if you give us a call or send an email. Please specify the model and the serial number and give us a detailed description of the defect. You can reach us by phone between 10:00 am and 6:00 pm MEZ respectively 09:00 am and 5:00 pm UTC/GMT. In any case please contact us before sending in any gear!